PRIVACY POLICY
The Curious Cat Company is committed to respecting and protecting Client privacy. This Privacy Policy explains the types of information collected, how that information may be used, and the steps taken to responsibly protect that information.
Last Updated: November 2026
Information Collected
The Curious Cat Company may collect information that you voluntarily provide, including your name, telephone number, email address, home address, information about your cat, veterinary and emergency contact information, service preferences, communications, and other information reasonably necessary to evaluate, arrange, and provide services.
Information may be provided directly to The Curious Cat Company through the website, by telephone, during any Meet & Greets or service visits through the Client Portal.
Payment information may be processed through third-party payment providers and Client management systems used by The Curious Cat Company.
How Your Information is Used
The Curious Cat Company uses personal information to communicate with Clients, respond to inquiries, manage Client accounts, provide and administer services, process payments, maintain appropriate service records, and support the operation of the practice. The Curious Cat Company will not sell your personal information.
Information may be shared with trusted service providers when reasonably necessary to operate this website, Client Portal, payment processing, communications, or other business systems. These providers may access information as necessary to perform services on our behalf or as otherwise permitted or required by law.
Your information may be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request, protect the safety or welfare of a Client or pet, or protect the rights and safety of The Curious Cat Company and its owner.
Website & Technical Information
When you visit this website, certain technical information may be collected automatically, such as your IP address, browser or device information, pages visited, and similar usage information.
This information may be collected through cookies or other technologies provided by the website platform and related service providers and may be used for website operation, security, analytics, and performance.
Security
The Curious Cat Company will take reasonable administrative and technical measures to protect your personal information from any unauthorized access, disclosure, or use.
Access to Client information is limited to authorized individuals and service providers who require the information to perform legitimate business functions.
While The Curious Cat Company takes reasonable measures to safeguard your information, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
Your Data in The Curious Cat Company Client Portal
The Curious Cat Company uses Scritches as its client management platform for Client and pet profiles, scheduling, service information, forms and agreements, private service updates, billing, and other administrative functions.
Information entered into or maintained through Scritches may also be subject to Scritches' own privacy practices and policies.
The Curious Cat Company does not control Scritches' independent privacy or security practices. Clients are encouraged to review the Scritches Privacy Policy for additional information about how information is collected, used, stored, and protected through its platform.
Changes to This Privacy Policy
The Curious Cat Company may update this Privacy Policy from time to time to reflect changes in practices, technology, legal requirements, or the services used. The current version of this Privacy Policy will be maintained on this website.